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How to Attract Customers with Kids to Your Restaurant

How to Attract Customers with Kids to Your Restaurant

Attract customers with children. It's bad to say but, in the restaurant world, children mean takings. Let's discover together the reason and strategies to attract customers with children to your restaurant!

You can make your business more attractive by incorporating child-friendly features. For example, you could place toys in the waiting room or include books with toy labels, so little ones will feel at ease while their parents visit other departments of your store!

Why focus on children?

Attracting customers with children

Whether you like children or not, what interests you is that they are a source of income because they fall into the category of people who use your service/good. It doesn't matter that the money isn't theirs!

Their difference compared to the rest of your target is that they don't always consume independently.
This is why we need to distinguish between those who are of an age to influence their parents regarding the choice of restaurant and really young children, who are unable to express their preferences with verbal language. Let's set a threshold of 5 years. After that age we can already think that the little one remembers the name of the restaurant or a dish that he particularly liked.

How to attract customers with children

In this case, we must treat children as if they were adults: if their age allows it, address them directly when ordering, asking what they prefer and offering ideas for an appetizing menu.
By doing this the child will remember the place positively and will insist on his parents taking him to eat at your place.

What are the good reasons to attract them?

Attracting customers with children

1)CHILDREN DO NOT SPARE ABOUT EXPENSES
When a parent takes their child to a restaurant, they usually do everything they can to please them, otherwise the child will throw a tantrum.
Seriously, children don't give in to compromising on what they want: they start crying and don't accept dissatisfaction.

2)CHILDREN ARE NOT REFINED
There is no need to cook with top quality ingredients, because children do not know how to appreciate refined flavours, probably because they have not had the opportunity to taste them.
French fries and a carbonated drink are enough to make them happy. Here is our article on ideas for a children's menu.

3)CHILDREN ARE NOT ALONE
When you go out to eat, you might even be alone. Children, on the other hand, need to be accompanied.
This means that your target is the family, who spend more than the rest of the customers alone or as a couple.

How to attract families to your restaurant?

Here are the aspects to take into account:

Attracting customers with children

1)THE MENU
In a word: tasty.
The child begins to savor the menu with his eyes.
Invest in a colorful menu that makes even the healthiest dishes appear delicious. This way you will also be able to obtain parental consent more easily.
Use originality and offer delicious desserts specially created for them.

A colorful, yet healthy menu will not only make even the healthiest dishes look good, but will also attract people with an appetite.

Investing in a bright and creative color scheme can have many benefits when looking to invest wisely - from increasing your customer satisfaction rate to making your food more appealing both visually and flavor-wise, all while maintaining their interest levels! Investing heavily in designing custom signs like the "handwritten" font on brown paper plates might seem extravagant at first glance, however these simple changes will floor the customer experience.

2)FURNISHINGS

To be a Kid Friendly restaurant you necessarily need: wooden high chairs, children's cutlery, paper bibs, plastic plates and cups.

So if you're looking to dine with kids in tow, don't miss this special kind of restaurant where families reign supreme; Kid-Friendly chains offer reserved seating areas, decorated with toys like any other place - but there's an added feature: high chairs (with fixed seat belts!), wooden cutlery instead of metal ones, so little fingers won't get hurt while eating from plates made especially for them...
If your restaurant also offers a buffet, you can create a children's space where the food is presented at their height so they can help themselves.
Ideal would be to provide a corner for children, where they can play safely.

3)WELCOME

Attracting customers with children

Having small children can be embarrassing for parents.
For this reason, if you want to build loyalty in a family, it is important that adults feel understood and at ease, despite the inconveniences linked to the behavior that children may have during meals.
The staff must pay attention to some specific needs of the target.

In the restaurant industry, it is important to be aware of children's special needs. Children may have different preferences and requests that need to be taken into consideration when dining out with their parents or guardians.

For example
-A child may not want anything spicy in his food because he is sensitive to the spice or pain intensity levels of some pepper products; therefore he would prefer to avoid those types for fear of excessive discomfort, rather than derive no pleasure from their consumption.
Agreeing to heat a bottle, letting them consume food prepared from home, breastfeeding children and satisfying requests for menu changes are just some small measures to win over mothers and fathers.

4)SET UP ANIMATIONS

Attracting customers with children

Magicians, face painting, games with entertainers and balloons in the shape of animals: things that attract children!
The weekend will be the ideal time to offer this type of entertainment for the little ones, because parents are not working.
The important thing is the ability to promote your program on your website, on social networks, in your email marketing campaign and with the word of mouth.

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Written by

Stefano Basile

Founder of Ottobyte | Software Developer

Stefano Basile is an entrepreneur and software developer with over 15 years of experience in business and restaurant management. Founder of Ottobyte, he has dedicated his career to developing innovative software solutions for restaurant management.

Learn more about Stefano

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