Frequently Asked Questions
Choose a restaurant setup that fits your workflow and country. Our team is based in Italy; your quote confirms compatibility and service coverage.
Can I use RistoManager in my country?
Tell us where your restaurant operates. We will confirm the available plan, currency, language, printers, hardware delivery and any fiscal integrations before you purchase. Italian fiscal features are specific to supported Italian configurations.
How can I try the software?
Use the download page to see the available versions and trial conditions. The trial lets you assess your workflow before choosing a paid plan.
Which devices are supported?
Check the download page for current desktop versions. Confirm the operating system, waiter devices and receipt printers you intend to use when requesting a quote.
Does it work without an internet connection?
Core restaurant workflows can operate locally in a supported setup. Downloads, activation, updates, online services and remote assistance may require internet access. Confirm your intended configuration with us.
How many waiter devices can I connect?
Device limits depend on the selected licence. Describe your number of waiters, terminals and restaurant locations so we can recommend the appropriate configuration.
Does the software meet my local tax requirements?
Fiscal requirements vary by country. Confirm receipt formats, billing, fiscal hardware and integrations with us and your local adviser. A software purchase alone does not establish legal compliance.
What are SDI and PEC integrations?
SDI and PEC relate to Italian electronic invoicing workflows. They are not universal requirements. Their availability depends on supported services and configuration.
Can I manage tips and payroll?
Tell us your tipping and payroll workflow so we can confirm which steps the proposed configuration supports. Do not assume automatic tip distribution or payroll integration is included.
Does allergen information guarantee compliance?
Ingredient and allergen records can support your menu workflow. You remain responsible for accurate information and for checking the requirements applicable to your restaurant.
Can you supply a complete hardware setup?
Ask for a turnkey quote with your delivery country, devices and installation needs. Availability, delivery, installation, warranty and service coverage will be specified in the offer.
What support is included?
Support hours, language, channels and extended coverage depend on the purchased plan and agreed service terms. Our team is based in Italy; include your time zone in your enquiry.
What currency and payment terms apply?
The final offer confirms currency, applicable taxes, payment terms and any hardware or recurring charges. Ask us to confirm these details for your business and country.
How do I get a quote?
Use the request form and include your country, restaurant type, operating system and number of devices. We will assess your setup and send an offer with the available services.
Where can I find operating instructions?
Use the online guide for setup and daily workflows. Guides covering Italian fiscal integrations are explicitly labelled with their country context.