Privacy Policy

Last updated: June 3, 2026

1. Introduction

8Byte di Stefano Basile ("we", "our", or "us") operates the website ristomanager.net (the "Site") and provides the RistoManager restaurant management software (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or use our Service.

We are committed to protecting your privacy and handling your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

8Byte di Stefano Basile
Via Gaetano Salvemini, 37
72026 San Pancrazio Salentino (BR), Italy
Email: [email protected]
Phone: +39 0831 1815236
VAT: IT02666750746

3. Types of Data We Collect

We may collect the following categories of personal data:

A. Personal Identification Data:

First name and last name
Email address
Phone number
Billing address (street, city, province, postal code, country)
VAT number / Tax identification number
SDI Code (Recipient Code) and PEC (Certified Email) — for Italian customers requiring electronic invoicing

B. Usage Data:

IP address
Browser type and version
Operating system
Pages visited and time spent on the Site
Date and time of visits
Referring URL

C. Transaction Data:

Order history and license details
Payment information (processed securely by third-party payment processors — we do not store credit card numbers)
Invoice details

4. How We Collect Your Data

We collect data through:

Direct interactions: When you fill out forms, request a quote, place an order, contact support, or subscribe to our newsletter.
Automated technologies: Cookies, server logs, and similar technologies when you browse our Site.
Third parties: Payment processors (Stripe, PayPal) provide us with limited transaction data necessary to fulfill your order.

5. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose	Legal Basis
To process orders and deliver software licenses	Performance of a contract (GDPR Art. 6(1)(b))
To send invoices and manage billing	Legal obligation (GDPR Art. 6(1)(c))
To provide technical support and respond to inquiries	Performance of a contract / Legitimate interest (GDPR Art. 6(1)(b)/(f))
To send service-related communications (order confirmations, updates, renewals)	Performance of a contract (GDPR Art. 6(1)(b))
To improve our Site and Service through analytics	Legitimate interest (GDPR Art. 6(1)(f))
To comply with legal obligations (tax, accounting, fraud prevention)	Legal obligation (GDPR Art. 6(1)(c))
To send marketing communications (only with your consent)	Consent (GDPR Art. 6(1)(a))

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Contract data: Retained for the duration of the contractual relationship plus 10 years (as required by Italian tax laws).
Usage data: Retained for up to 26 months.
Marketing data: Retained until you withdraw consent or unsubscribe.

7. Data Sharing and Disclosure

We may share your data with the following categories of recipients:

Payment processors: Stripe and PayPal — to process payments securely. These processors have their own privacy policies.
Hosting providers: For server infrastructure and website hosting.
Legal authorities: When required by law or to protect our legal rights.

We do NOT sell, rent, or trade your personal data to third parties for their own marketing purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

SSL/TLS encryption for data transmission
Secure server infrastructure with restricted access
Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breach that may affect your rights within the timeframes required by law.

9. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request deletion of your data, subject to legal retention obligations.
Right to restriction: Request restriction of processing in certain circumstances.
Right to data portability: Request transfer of your data to another service provider in a structured, commonly used format.
Right to object: Object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at www.garanteprivacy.it.

10. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze usage. Session cookies are used for technical functionality (e.g., maintaining your session). Analytics cookies help us understand how visitors interact with the Site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

11. Third-Party Links

Our Site and Service may contain links to third-party websites (e.g., Stripe, PayPal). This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing any personal data.

12. International Data Transfers

Your data may be processed outside the European Economic Area (EEA) by our third-party service providers (e.g., payment processors). We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) adopted by the European Commission, to protect your data in compliance with GDPR.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

8Byte di Stefano Basile
Via Gaetano Salvemini, 37
72026 San Pancrazio Salentino (BR), Italy
Email: [email protected]
Phone: +39 0831 1815236
VAT: IT02666750746