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Food Service in the Tertiary Sector

Food Service in the Tertiary Sector

Catering in the tertiary sector. Talking about catering means understanding a service aimed directly at individuals where there is mostly also human contact.

Many catering services specialize in the tertiary sector, where they cater to hospitals and other large organizations. Tertiary industries can be challenging but also rewarding environments for health professionals due to tight security measures that require staff members to spend long hours working on site in these facilities with limited access outside of work time or recreational activities away from their place of work during off-shifts.

Catering in the tertiary sector

Although technological evolution is allowing this form of service, in addition to taking place directly, also through forms of intermediation. Such as in food delivery, where you simply order your favorite meal through a platform or application. This is delivered after a short time directly to your home, workplace and wherever you want.

Catering in the tertiary sector

The catering sector, which in certain general aspects is not experiencing a crisis, shows a notable growth trend.With consumption and in particular that of meals outside the home which has good percentage points of growth.

This does nothing but fuel the development of activities and shape the possible and best services to meet people's new needs.

The paths in which catering develops

Tertiary sector catering

We can therefore identify how catering works in the tertiary sector: in fact, different forms can be distinguished which are differentiated into commercial catering, collective and the catering and banqueting.

In the past, catering was typically seen as an extra for weddings and other events. However, when more and more people started going out to eat instead of cooking at home or eating in front of the TV from take-out menus from local restaurants, this industry took off! In fact it is estimated that by 2020 there will be a worldwide demand of over six billion dollars for catering equipment every year - so businesses need all sorts of equipment such as ovens (and even waiters).

Tertiary sector catering

Commercial catering includes both the hotel branch, typical catering, fast food and traveling food.

A commercial caterer has several types you may need: The usual types are typically found in hotels; these would be both fully caterpillar (with kitchen) operations such as sit-down dinners while there is another genre known as "concessions" where they only sell snacks easily portable bars soaps everything but complete entrées).

Therefore, this branch defines the types of rooms we often use:

Collective catering, on the other hand, is aimed at well-defined categories, i.e. a large number of people belonging to a group who need to use the same service.

These are not occasional customers, but constant ones and often, the cost of the service is not paid by them but by the group, company or reality to which they belong.So we can distinguish:

Catering and banqueting on the other hand express the concept of actual service rendered to the world of catering; where catering mainly intervenes in collective catering, while banqueting, which consists of organizing receptions and banquets in private environments, represents a constantly growing alternative to the type of catering in restaurants or hotels.

By therefore identifying the differentiations between the different areas, it becomes clearer to understand how catering works in the tertiary sector.

ristorazione nel settore terziario

Tertiary sector catering

Taste and aesthetics

To fully understand how catering works in the tertiary sector, we must also focus on some details that are different based on the forms of catering we previously listed.

In fact, when we talk about the commercial one, it is the individual who chooses the dish according to his own desire and taste, among all the typologies that each type of restaurant offers for its customers,

Moreover, in the case of restaurants of a certain level or based on the type of cuisine on which their offer is based, the dishes also have a presentation of a certain level aesthetic.

This is because every restaurant business aspires to uniqueness and because cuisine also represents a true form of art.

The same concepts also apply to catering and banqueting services, where you need to present your brand well and obtain positive reviews to continue to have a market and demand.

In the case of collective catering, other factors come into play here: in addition to hygienic and food safety, there is less attention to the aesthetics of the dish, but greater control and balance from the point of view nutritional.

The dishes are born from the joint contribution between chefs, nutritionists and sometimes medical personnel, with the supervision of hygiene experts.

Conclusions

Our general overview gave us important information on how catering works in the tertiary sector; a sector that represents a good portion of the economy and which is able to vary from traditional methods to more advanced ones, always providing more complex services.

A sector in which the relationship with the customer is fundamental, where mutual trust is important; furthermore, flexibility in the use of resources is important so that they are adapted to customer preferences and the seasonal or cyclical moments that follow one another.

IT, telematics and globalization have had a strong impact on the growth of this sector and will continue to do so in the coming years, with consequences that cannot be foreseen at this precise moment.

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Written by

Stefano Basile

Founder of Ottobyte | Software Developer

Stefano Basile is an entrepreneur and software developer with over 15 years of experience in business and restaurant management. Founder of Ottobyte, he has dedicated his career to developing innovative software solutions for restaurant management.

Learn more about Stefano

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