High Tech Restaurants

High tech restaurants. Are you curious to know how technology has changed many sectors including the restaurant industry? Well, we're here to tell you just how that happened. In some restaurants in China or Japan it is not new to see every single activity in the catering sector robotized. In short, today more than ever, it seems that restaurants are becoming high tech. But let's see what in particular is changing the fate of the restaurant industry.

High tech restaurants

Today's most innovative restaurants can do amazing things with restaurant technology. But don't think that to have a "high tech restaurant" you have to invest a lot of money, fire all your staff or completely destroy your place! In fact, technology in the food industry is less about aesthetics and more about practical value, which is more important to your success and customer satisfaction.

High tech restaurants

When we talk about technology in F&B, we mean: that small and large support that technology can provide us to make our customers' experience more fun, pleasant or memorable. From before they enter our restaurant until after they leave.

High tech restaurants

High tech restaurants

Thanks to today's food and beverage technology, guests entering the restaurant can enjoy a completely original experience from the beginning. Think about “the first moment in a restaurant.” Customers arrive and enter, waiting for the waiter to serve them. Then he waits for someone to come to take his order. Then he continues to wait for his food. Going to a restaurant in general turned into a long-awaited adventure! Technology can change, or at least make it new and interesting. As? Make your forms interactive!

Using so-called digital totems at the entrance, customers can see the menu, know the table and seat without long waits. You can also select and order tables completely independently thanks to interactive screens or similar technologies such as tablets. Or how about listening to a delivery service success story and applying it to your restaurant? If your website or app allows it, your customers can order easily from their device!

High tech restaurants

Of course, it is important to create our customer experience faster and interesting, but as we said, the current differential service element is incredible. Surprise the customer, and to do so you need to know him. And to get information about them, you have to acquire data! as? Here is the only wifi ally.
The most innovative wispot point access systems and platforms cannot only offer incredibly significant service from the public in public ways and great for purchasing important information for marketing at the same time. Thanks to Wi-Fi, if you use social network registration, you will have access to important information to users who are far away if volunteer users use social network registration.

Again...

High tech restaurants

You know when a group of friends asks you if, for example, they accept individual payments by card and you have to reluctantly say no? Well, that's the past. Now (and not in the future) there is no cash, so customers want to forget about cash, troublesome balances and even credit cards. They want and will want to pay more and more with their smartphones! Whether it is a full system like Apple Pay or a native app like Satispay, it is important to make these services accessible to customers as quickly as possible.

High tech restaurants

One number is enough to show how far the restaurant industry is in terms of technological innovation.  60% of operators declare that they do not have digital tools to support their business (FIPE data - Report Catering 2017).So, more than half of the restaurants, pizzerias and download clubs act as if nothing has changed in the last years, limiting their activities to diligent maintenance of Facebook profiles, tracking only online reviews.

High tech restaurants: some data

High tech restaurants

Only 40% of the practice is equipped with internal process management tools (management and management of an on-order order and touch screen order repository), and only 30% of the booking is also available through the digital channel. Even if a tool used for clients is used through emails, websites and social networks, it will be used in the right direction to promote and accelerate work for clients.

Can we conclude that the average restaurant has not understood the area of this epochal innovation? This is not completely true, which is a testament to 90% of a company, which proves customer reviews through experiences in a club and an elevation in a blue social network, many updates, or a panel less sporadic than 50%. Due to some difficulties related to the country, it seems to be able to fully understand the relationship between these elements such as the cultural and technological gap of restaurants and technology. For planning, I often have a difficulty in thinking about the future development of your business.

Italians want their favorite restaurateurs to remember their favorite tables (88%), special dates and birthdays (57%) and the number of times they have been to the same restaurant (40%), even before booking a restaurant and eating. %). and diet (71%). But this would all be bad, with 78% of respondents having not searched the web for information about a restaurant. 89% of users surveyed have a positive view of promotions, menus and advance booking offers. In addition to online restaurant reservations, restaurants (87%), where it is difficult to find a seat, were also content with making a reservation via the app.

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