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Restaurant Organization Chart

Restaurant Organization Chart

Restaurant organizational chart. "An organization chart is a graphic representation of the structure of an organization at a given historical moment."
This is what we read today in the large online encyclopedias, represented by a drawing made up of rectangles and lines that resemble a family tree that represents a company number and a communication flow.

An organization chart is an organizational tool that helps you think more clearly and helps you avoid a series of mistakes that inevitably waste time and money.

Why choose the restaurant organization chart?

Restaurant organizational chart

Why can't a restaurant do without an organizational structure? gives you great advantages
But let's start a business. What are the advantages? One thing, but a very important one, is cleanliness. Let's look at it in detail. 1) It offers the opportunity to understand who is doing what. Does this sound cliché to you? At all! Have you ever heard the phrase “who should do this particular job?” Or ask yourself, “Why didn't he?” or "He said he did it..."

Restaurant organization chart

If you have an organizational chart, you can understand first of all the "who", i.e. what is the role of the restaurant? Then you can move on to the "what", i.e. the task to be assigned to each task, and based on the communication process you can arrive at the "how" together with other tools, in particular the "task". Description" (a description of the tasks and responsibilities of the various roles) and a "checklist" or "to-do list" (a list of things to do at different stages of the day).

2) Asking the same question to different people to avoid asking the same question to other people increases the risk of getting different answers. (Have you ever heard him say “I did it because that man told me to” when he should have asked you?)
Or: You will find yourself in a bad situation when one of your teammates says, “You decide. You tell me one thing and he'll tell you another."

In this way you will have a clear direction on how to organize and manage work at the restaurant.

Organization chart to improve restaurant managerial management

Managing a restaurant is much more difficult than we think. This is what a restaurant organizational chart is for.
This is because we have to simultaneously manage many variables that we are not even aware of. This explains why many people fail in their early years. Human resources management is one of the main topics in which you need to be very prepared to develop your managerial vision. Since no one is born a scientist, it is helpful to learn management skills using tools such as organizational charts.

Levels and roles in a restaurant

Restaurant organizational chart

Now that we have divided by area of expertise, it is time to examine how to divide team members based on responsibilities.
The first macro division of the workforce is between managers and operators, that is, those who have administrative functions (who are responsible for their own work as well as that of others) and those who are fully responsible for their work. Going deeper, the roles or tasks are defined and I want to make a premise here. Each company creates its own model with different roles or titles depending on the size or type of restaurant they participate in.

Example of role organization in the room:

Organize communication in a clear and linear way

Restaurant organizational chart

organigramma ristorante

Believe it or not, one of the most influential factors on our company's income statement is internal communication.
And the most surprising thing is that I have been lucky enough to find communication problems wherever I may work! Yes, because it is too often underestimated. Things like being clear about who to report to or knowing who reports to me are important to getting or providing the right information. Remember the example I gave you earlier.Remember that your staff scolds you for getting tired of repeating the situation.

Restaurant organization chart

It is important to organize communication. Determines the specific time of information transmission.
A "team briefing" is a small pre-service meeting of employees, one of the most powerful tools available for service preparation. “Weekly meetings” are weekly meetings with team members. Another example of how to organize communication to have everyone sit at the same table and talk about last week's results and what the next meeting should be like, for example.

You might also be interested in: Management of tables in a restaurant: how to best organize them

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Written by

Stefano Basile

Founder of Ottobyte | Software Developer

Stefano Basile is an entrepreneur and software developer with over 15 years of experience in business and restaurant management. Founder of Ottobyte, he has dedicated his career to developing innovative software solutions for restaurant management.

Learn more about Stefano

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