Employe’s control in restaurants: strategies

employe's control

Employe’s control in restaurants: Employees are fundamental in any business, but even more so if it is an activity in which contact with the customer is constant. In the catering industry, employee screening is an integral part of maintaining a safe and healthy working environment.

Employe’s control
Employers can’t be too careful when it comes to who they let into their business, because not only does this save time on training new staff members, but it also removes the potential risks of injury or illness from work!

Employe’s control

For a successful restaurant it is necessary to establish a climate of trust and collaboration between employees and owners.
A peaceful indoor climate translates into better customer service.

However, we are not always able to find the right people with whom to run a business. Therefore we must equip ourselves with some strategies to safeguard our money.

Only when both sides work hard together can they achieve their goals, and that is why it is so important for them not only to talk, but to show a real commitment, being open to each other’s views on how things should be done at work or elsewhere in life.
A serene interior climate translates into better customer service.

Employe’s control

The atmosphere of a restaurant is important for the success of both owners and employees. The right mix can make all the difference in business; without it, you could find yourself working long hours for low pay or even losing your job completely simply because no one trusts (or has never trusted) others.

Employee control

It is not easy to keep track of which employees are working in your restaurant. There is a lot of work that goes into the management of the premises, and you need all the hands for success!
Maintaining an efficient staff can be challenging, especially when there are so many chefs in the kitchen preparing different menus every day. Managing these people has always been difficult, but now it seems that our problems have just begun, because with recent technological advances come new concerns about data breaches or other security risks involving the personal information of current workers…

Here they are:

Monitor the cash point


A good reason to do this is that it is one of the areas most at risk in the club.
Even more so if employees are allowed access and if they can withdraw cash.
What should you do? In this case, all the operations recorded by the system must be monitored:

  • Number of box openings
  • Number of canceled transactions
  • Typing errors
  • Number of digits

With Ristomanager you can get around this problem!
In fact, thanks to our management software you can monitor the order process, keep track of the accounts entered, count the orders and have real-time data on the availability of products in stock.

The warehouse

Employe’s control

Another “red” area is the warehouse.
It could happen that your employees steal stocks.
These episodes can occur before the goods are inventoried, that is, as soon as they are taken by the supplier, or later.

In the second case, the theft of food can be limited to eating an ice cream in the kitchen or becoming much more serious with whole crates of raw materials that end up in the homes of the employees rather than in the warehouse.

To counter these dangers, it is important that every warehouse movement is written down and each inventory is certified by a person in charge of the control.

Employe’s control

It often happens that entrepreneurs feel the need to install surveillance cameras that frame certain areas of the corporate structure. We also saw it on TV!

Fiction or reality?

With a series of recent measures, the Privacy Guarantor has declared unlawful the use of the video surveillance system installed in some workplaces.

The law provides, in fact, that the images collected for security purposes cannot be used for checks, even indirect ones, on the work activity. We need the union agreement, and, in its default, the authorization of the Labor Inspectorate.

Alternative solutions to discover the employees they steal?

Employe’s control

Two solutions. The first is that of any testimonies of colleagues who have witnessed the crime: their statements can be used to blame the wrong colleague.

The second solution is that of the fake customer. In essence, instead of filming the workers, the employer can carry out a random check through the simulation of a purchase by the inspection staff present at the cash register as a customer, verifying whether the failure to issue the receipt corresponds to the detention of the relative collected price.

Read also: Automatic cash point for catering: advantages

How to open a successful tavern

Open a successful tavern: If you think about where to drink a good glass of typical wine of the area, it is certainly one of the first places that come to mind.

open a successful tavern

We are talking about the osteria, one of the oldest restorative formats that, even in modern times, manages to find increasing appreciation from the public, even among the youngest. Accomplice in a constant search for Italianness on the table, of quality and genuineness as well as a growing interest in typical and local products, opening a tavern can be a successful and profitable entrepreneurial activity.

Let’s take stock of the situation with our guide.

Requirements and bureaucracy to open a successful tavern

open a successful tavern

Nothing new: they are the usual requisites required for the administration of food and drink and for the opening of an activity.

Mandatory moral requirements are required to open a tavern, ie you must not have been declared bankrupt or previously banned. Otherwise, you will not get the go-ahead and the necessary authorizations for the opening.
In addition, the SAB certificate (or equivalent title for food handling and administration) will be required. Alternatively, 2 years of experience in the sector and the hotel or similar diploma are sufficient.

open a successful tavern

It will also be necessary to look for a place that is well suited to opening a tavern and therefore has all the safety and hygiene requirements required by law.
If the place does not have it, you will not be allowed to open. To remedy this, you could make the rooms compliant with renovation work, so be sure to inform yourself about the standards and quality of the premises before renting or buying.

Other mandatory requirements for opening a tavern are:

  • the opening of a VAT number and registration in the Business Register;
  • have all the mandatory permits for the opening of an activity, such as the ASL certificate (which certifies the safety and hygiene of the premises, the ASL is requested through a specific form, the ASL will send personnel for the checks) and the registration to INPS and INAIL;
  • receive permission to display the sign and pay the relevant fee;
  • obtain the HACCP certificate for food and beverage administration;
  • declare to the municipality the beginning of activity and obtain the permit;
  • pay SIAE in case you think you will be transmitting music to your club.


The 4 secrets of the success of an inn

open a successful tavern

1) The business plan makes the difference

In addition to the requirements, which are virtually identical to those for opening a restaurant, it is essential to carefully prepare an accurate business plan.
This document will allow you to clearly define your goals, a fundamental step for the success of your tavern.
Above all, with the business plan you will be able to understand how to reach your goals from a financial point of view.
I also advise you to read up on possible funding granted by the region to open new businesses.

2) The location

open a successful tavern

Regardless of the type of commercial activity, the search for the place to be sold is an aspect to which to devote enormous importance.


The success of your tavern may depend on this delicate choice.
In order to identify the right venue, an in-depth market analysis is needed to know the earning possibilities, which depend on the target, and the competitors present in the immediate vicinity.

We also need to analyze the strategic points well, the best would be to find a place near sports centers, discos, cinemas and major tourist attractions.

With a large initial budget you might think about buying the place, even if renting one would be a way to see first how things are going. Another point to pay attention to and spend several days is the furnishing of your tavern, to give the structure an absolutely personalized imprint.

Fortunately, since it is a tavern large formalities are not necessary, wooden tables and chairs and glasses and cutlery may be enough, even if they are not very elegant, to give a rustic touch to the room. Obviously this in general, because the decor of the tavern naturally depends on your personal tastes.

Remember that you need to create a welcoming and familiar environment: even the furniture can make the difference between success and failure!
Choose warm colors and wooden furniture to create the rustic atmosphere required and attract more people.

3) Staff selection and food

open a successful tavern

The key words are: wine, cutting boards and typical dishes.

It is advisable to hire only competent personnel and specialized personnel who have experience in catering and who know how to treat food. A prepared chef is a good place to start.

When it comes to opening up any new business the choice of employees is fundamental.

All the staff, from the owners to the waiters, must be distinguished then by cordiality and sympathy, as the customer must be encouraged to return to the tavern both to try other excellent wine and other local dishes but also for the hospitality received.

4) Marketing and competition

open a successful tavern

Despite the antiquity of the business, if you want to succeed in 2019 you have to adapt to the technological era in which we live.
Therefore it will be fundamental the presence on social media, a captivating website as well as the presence on review sites and sector blogs.

However, we must not forget about traditional promotion, such as the inauguration party and word of mouth.

The tavern is not a luxury restaurant and to combat competition you have to use every gimmick, because the client on duty must always be treated in the best possible way in every respect: culinary, economic and in terms of hospitality.

Read also: How to choose the best beer glasses for your restaurant.

How to open a successful trattoria: costs and requirements

successful trattoria

Successful trattoria. Recently, the world has become aware of the negative effects of junk food: the recovery of healthy eating is also spreading in Italy.
To benefit, it will be the producer of slow food par excellence: the trattoria.

Successful trattoria

An inn is a place to rest and relax. The first clue you’re in for the night (or at least spend some time) are their names: they all start with “Inn”.
“Pensions”, “hostels”, or even just call someone’s house an inn – these places offer accommodation of varying degrees where guests can enjoy peace, privacy, comfort without bursting into hives when you hear something noisy outside like insects chirping after sunset, which tells me that this person lives in a rural place but close enough if necessary!

In the collective imagination, the trattoria is a place where:

  1. eat in a genuine way
  2. spend little
  3. you go in the company
  4. the portions are plentiful
  5. it is not necessary to dress formally
  6. the owner is kind

Successful trattoria

You can potentially attract any type of clientele: from couples to large companies, from families to workers. The trattoria is a place where you can enjoy Italian cuisine with friends or loved ones, whether it’s just the two of us on our first date and sitting at a table for hours talking about everything under the sun. You will never want to leave this cozy little retreat!


The menu presents all your favorite things: fresh pasta made from scratch using locally sourced ingredients; Decadent sweets like cannoli filled with creamy pistachio cheese frosting dipped in gold leaf powder that melt in dark chocolate sauce making them better than any other delight out there!- or maybe ask if they have something new?

What are you waiting for? Follow this brief guide to learn how to revolutionize your life by opening a satisfying activity that you can manage as a family.

Successful trattoria

Trattoria: Requirements and bureaucracy

Successful trattoria

As for bureaucratic requirements, it will be necessary:

  1. to complete a self-certification, the SCIA, Report of Start of Activity Certificate, to the municipality of belonging;
  2. open the VAT number;
  3. fill in the Single Business Communication form to the Chamber of Commerce to be part of the Business Register;
  4. registration to INPS and Inail;
  5. the HACCP document for all workers present within the premises.

  1. In addition to these obligations, certain requirements are also required, including:
  2. self-certification regarding the possession of moral and professional requirements;
  3. the sanitary and hygienic authorization issued by the ASL of belonging;
  4. the authorization for the distribution of food and drinks, which can be obtained if you already have at least 2 years’ previous experience in the sector and the possession of a diploma that certifies the skills required to open a trattoria or with certificates and the course.

Costs

Successful trattoria

It is a cheaper investment compared to a restaurant, first of all with regards to the rent.
In fact it is not necessary to occupy a luxury environment in the city center: it is sufficient that the building is welcoming and comfortable, better if a bit spartan and rustic!

There are many possible uses for an old local like this, but one of the most popular these days is to turn them into places where people can pick up delicious food before returning home after work; making sure that each dish has only locally sourced ingredients – and if it is not within walking distance, at least close enough so that the number of deliveries does not become too high during rush hour traffic!

Successful trattoria

In addition to the bureaucratic costs, expenses will then have to be incurred to furnish the premises, to set up a kitchen, for utilities, to pay employees and to pay suppliers.

Despite this, with a figure between 20,000 and 30,000 euros it is possible to start this kind of activity.

You can also evaluate the franchise.
With an affiliation fee ranging from 15,000 to 25,000 euros, the parent company will provide the furniture, give you administrative assistance, sponsor you through its advertising channels, and procure the suppliers for you directly.

Management and staff

Successful trattoria

Opening a restaurant is equivalent to opening any kind of commercial activity, and even if of modest size, it will require the preparation of a business plan.

Accurate planning will allow you to determine initial investments and growth prospects, also taking into account potential risks.

Successful trattoria

Finally, let’s talk about the staff, saying that great chefs are not necessary, but rather competent people and in particular in typical local dishes, which will be the strong point of the menu; and the welcome to the customer that will represent the last, but still very important, factor in which we will have to work hard.
In this context, not only cordiality (courtesy, helpfulness and sympathy) are included, but also the low price list even if it depends on the customer.

Read also: Top 10 Trattorie And restaurant in Veneto

Food cost calculation: what is it and what is it for?

Food cost. Here is the guide for bars, pizzerias, restaurants, pubs and pastry shops. The Food Cost is the cost of the dish, that is the sum of the costs of the raw materials that form a dish.

For example, the Food Cost of a margherita pizza will be given by the sum of the cost of the dough “ball”, the tomato sauce, the mozzarella and the basil.

Food cost

Food costs are among the most important factors when it comes to restaurant profitability. They account for about 33% of the average price of a menu and can have a huge impact on customer satisfaction, which eventually brings them back to your pockets sooner than later!
A great way that owners control this expense is by reviewing their inventory logs over the course of each week, analyzing data from previous periods in order to determine what has led up to now as well as any necessary changes going forward.

The cost of food is a huge part of the overall expense for managing your business. However, it may not be obvious what exactly costs you and why every dollar counts! Food includes everything from how much work goes into preparing the ingredients to its packaging at home or on site before being sold as a finished product – even things like cooking oil can quickly add up if left unchecked due to negligence ….

Food cost

Bread: A good quality loaf can cost someone between 40 cents and 1 dollar a slice, depending on your appetite; however most consumers will only buy two slices per purchase, unless you know there’s some kind of party with a lot of sandwiches scheduled later that night.

The cost of preparing a dish is usually determined by the ingredients that make it up, but sometimes other factors come into play. This includes not only meat but also vegetables, fruit or other natural flavors such as olive oil in dishes such as Italian sauces for pasta noodles that have been cooked al dente so as to maintain a certain firmness while still being tender enough to be chewed promptly with little effort by the teeth.

Usually, the value is expressed as a percentage of the sale price.

Because it is important?

Food cost

Most restaurateurs in Italy do NOT calculate the food costs of their dishes.

Some have “a vague idea” of how much the ingredients cost in the whole, others have realized two accounts “in mind”, others still had an estimate,
But the worrying fact is that they have never seriously applied – with their kitchen staff, calculator, scale and Excel sheet – to calculate their Food Costs.

It is a disconcerting truth because food cost is an important fact for making corporate choices.
Imagine if a shoemaker didn’t know the cost of raw materials to build a pair of shoes!
Would it be a problem to determine the selling price per pair, or not?

So, restaurateurs and beautiful company, you have the power to earn more!
Let’s learn together how to calculate the food cost!

How to calculate the food cost

Food cost

Let’s start with a distinction: the food cost can be preventive or consultative. So we can control both the purchases of the future, which are used to determine the right selling price, and the purchases of the past, to try to contain costs and correct the waste.

Food cost

The definitive formula for calculating the food cost would be: “Net cost of food goods / Adjusted revenues” * 100.
Clearly in the revenues we must also consider the meals of the employees.
Once this percentage is obtained, we can determine the selling price thanks to a coefficient. It is calculated as follows: “100 / absolute value of food cost”. Once the result is obtained, simply multiply it by the total cost of a dish to get a target price.

In reality the food cost is an analysis that contains various indicators, so we must not only consider the costs of raw materials, but also:

food cost
  • other variable costs
  • cost of labor
  • overhead costs
  • profit share

For example, there is a quality / price indicator that consists of two intermediate steps.
The first is to determine the average price charged to customers through the formula “Total sales / Nr. Dishes served ”.

Food cost
The second is the calculation of the average price offered by the restaurant, with the formula “Sum of prices of all courses / Nr. of the dishes that make up the menu ”. Finally, we take the two results obtained and relate to each other to obtain the “quality / price” ratio: “Average price charged to customers / Average price offered by the local”.

If such the value of this formula is between 0.9 and 1 it means that there is a balance between the offer of the venue and the choice (or expectation) of the clientele.

A result lower than 0.9 indicates that our customers are moving towards lower prices, and finally a result higher than 1 makes us understand that customers generally choose the most expensive dishes, which show a balance between the quality of the food and the its price.

Read also: What is Food Beverage Management.