The hierarchical structure of a restaurant: what it is and how it is organized

Who opens a restaurant knows very well that it is not opening any business, but is starting a small or large company. As such, therefore, the restaurant must be managed with care, planning, monitoring and organizing every aspect of the activity.

Even the restaurant will have to have an internal staff organization, just like a company, and adopt a real hierarchical structure. Only in this way, in fact, the roles can be defined clearly and accurately and each member of the staff will know what to do and to whom to respond.

To forget to equip your restaurant with an internal organization of this type can therefore represent a fatal mistake. In this case, in fact, the risk is to condemn the activity to the most complete confusion and improvisation. For this reason, if you decided to make your restaurant a successful business, you will have to start from the organization chart, precisely defining roles and hierarchies.

Restaurant management: discover the most complete and effective!

The hierarchical structure of a restaurant: the main roles

To be clearer the staff of a restaurant must be divided into working groups, which are called brigades. With  brigade we mean that part of the staff working in a specific sector. Naturally the brigades can be different, more or less numerous, depending on the type of restaurant and how it is organized, from the type of menu, from the restaurant sector in which you work, etc.

Each brigade therefore has no common characteristics and it is therefore very difficult to identify the standard elements. In any case, in general it is possible to list some brigades or work groups that we find in any restaurant business.

 

How digital is your restaurant: find out now!

We will then have the management and administration department. This is the working group that deals with the actual management of the restaurant. This department then brings together:

the owner or director (General manager)
the Restaurant & Business manager
the Food & Beverage Manager
the Assistant Manager (a figure supporting the first three)
Sell ​​and public relation manager: deals with the search for new and potential customers and public relations
Booking (a booking figure)
Communication and Marketing (can be only one person or several people working together with the Sell & public relation manager, defining the restaurant’s marketing and communication plan.
Research and Development (a figure that deals with both the research of innovative technologies and systems and the control of competitors)
Personnel Director
Administrative worker (a figure who deals with restaurant accounting)
Training and Development (a professional figure that deals with the research and training of staff)
The management team, which varies according to the size of the restaurant, is flanked by two other brigades: that of the kitchen and that present in the hall.

In the kitchen, in particular, the complexity of the staff is very variable: it is possible to go from a few chefs and a chef to a whole series of figures ranging from the Executive Chef to the kitchen boy. It is clear that if in a family restaurant it is possible that the chef is also the chef, in a restaurant of higher levels the staff will increase and with it also the various hierarchical degrees. For example, some restaurants could have Chef Patissier, a figure completely dedicated to small and large pastry shops. This figure is the classic example of the chef of the game, or a chef who takes care exclusively of the preparation of some specific foods.

The brigade in the hall instead includes all those figures who spend most of their working hours in the hall and relate directly with the customers. The room staff takes care of taking orders, advising and providing indications to the customers on the menu and serving the various courses. In short, a very delicate role that defines what we call a restaurant service. Even the room brigade may vary depending on the type of restaurant. So we will have a couple of waiters in the case of a small restaurant. A large restaurant, on the other hand, must necessarily have a head nurse, a figure able to direct and monitor the work of the waiters. Not only that, the figure of the Sommelier is also among those present in the brigade of a restaurant of a certain level.

Head chef: what does he do?

OPEN A RESTAURANT IN AMERICA? WHERE ?

When we refer to America, or the United States, we are talking about a boundless territory in which there are very different realities.

The differences can be enormous both between the different states and within the same state.

And so, where to open a restaurant in America?

You will necessarily have to take into account the particularities of the place you have chosen, and act accordingly.

Below you will find a brief introduction on what are the most popular places in the United States to open an activity of this type.

1) New York

New York is home to those that are among the best restaurants in the world, a land where you can compare between avant-garde and great stars of the firmament of world cuisine.

But there are also other types of situations in New York: quick and genuine cuisine, fast food, street food, space for regional restaurants. New York is a world that can allow the development of any kind of idea.
the Big Apple is a city that is a small world, a universe within which everything is found and the opposite of everything.

New York is home to those that are among the best restaurants in the world, a land where you can compare between avant-garde and great stars of the firmament of world cuisine.

But there are also other types of situations in New York: quick and genuine cuisine, fast food, street food, space for regional restaurants. New York is a world that can allow the development of any kind of idea.

2) Miami

This has been for decades the buen retiro of the middle class Americans, an enchanted place to live the summer all year round.

For almost two decades it has also been transformed into a first-rate tourist destination, between VIPs, wealthy middle class and fans of nightlife.

Even Miami offers opportunities for any good idea you are ready to develop, even if the city’s climate is perhaps more suitable for light and healthy cooking.

3) San Francisco

The hip city par excellence, which today embraces digital progress made in the USA in its bay.

San Francisco, as well as the largest of the cities of California, is rich and has a very special attention to all the healthy foods of the last generation; opening a fry in San Francisco may not be a good idea.

4) Boston

Boston is perhaps the most European of American cities, Boston is a very active metropolis, which offers possibilities of all kinds to those who want to open a restaurant

5) Saint Anthony and the rest of Texas

Warm climate, home of spicy and spicy Tex-Mex cuisine. Texas is a rich state, highly independent and with an absolutely unique culture.

Texas is another very interesting destination for those who want to go to the United States to try their luck with their restaurant.

6) Los Angeles

Here is another area with a very high rate of billionaires, where, however, the city is clearly divided into two between very wealthy population and widespread poverty. A very particular destination, perhaps the most difficult to establish.

7) Washington D.C

A destination that we often forget, because it is connected in one way to the Congress and the White House, at least in our imagination.

This makes us forget however that also Washington D.C. it is a lively city, where you can find your fortune with your restaurant.

There are obviously many other possible destinations for those who want to go to open their restaurant in the United States and will be useful software to manage the orders and a successful advertising campaign.

RESTAURANT ACCOUNTING: 3 FUNDAMENTAL POINTS

The management of a restaurant provides control over many variables. The budget of a restaurant is a tool to always have at hand, to know the margins of the restaurant industry, the turnover balance of the restaurant and an overview of the restaurant warehouse.

 

1 ° – The first task of the restaurant accounting concerns the corresponding register. This accounting book must contain the record of receipts and invoices issued during the day.
The register of fees must be completed per month. Each line must report the total receipts of the restaurant, subdividing them between receipts, tax receipts and invoices. The last column must then report the sum of the transactions and must coincide with the cash closing.

The register of fees can give you many ideas on how to run a restaurant. Thanks to the total fees and the number of receipts issued, on the closing receipt, you can know what is the average value of the restaurant command.

 

2nd – Calculation of food cost
Taking over a restaurant brings with it many obligations. Using a restaurant management can help you keep up with your tax obligations without losing sight of the food cost.
The food cost indicator represents the cost of the ingredients of each dish on the menu. To calculate the food cost you will have to multiply the average cost per gram of each ingredient for the grams used in a dish. At the end of the month it may be useful to calculate the incidence of the food cost, understood as a percentage between the cost of the ingredients of a dish and the respective selling price to the public.

3rd – Software: the best ally for restaurant accounting
Equipped with a restaurant accounting software to manage your local that in addition to automatically fill in the corresponding register, will allow you to have an overview of the warehouse, the food cost of each dish and an overview on the management restaurant commands. In this way you will have a cash register and restaurant accounting software available with a single product.

Having a check on restaurant accounting is not just a task established by law. In times of crisis, it is necessary to keep constantly in mind the financial situation of the restaurant company, in order to immediately run for cover in the event of difficulties. This, of course, requires a systematic check on all the most classic indicators: from simple turnover to the most difficult analysis on the most requested raw materials.

CAPTURE THE CUSTOMER WITH THE MENU: 4 SUGGESTIONS

What effect does your MENU raise on new customers? Do regular customers notice what’s new?

Are there any tricks to enhance the work of your staff?

If you use quality products produced in the area, if you are attentive to people’s health you need to let them know.

Have also BEI PIATTI to arouse the desire to photograph them, have the latest trend of the moment can lead you to choose, just because you have communicated that here is!

To guide the choice of your clinte you can set up fixed menus to celebrate anniversaries, birthdays or other events and use the menu as advertising to be launched on the web, with something for free, such as a welcome drink, a bottle or a dessert.

SUMMARIZE:

1-Origin of your products: If you use products to “Zero Kilometer” or local producers, you can count on a trump card with users who love the HEALTHY KITCHEN.

2-Dishes suitable for food intolerances: Customers with special needs, such as celiac or lactose intolerant, will appreciate very much to know your offer for them and will help them to prefer your room.

3-Special dishes to share: if you have recipes created to be consumed among various diners, you will have more chances to receive reservations, as you will remain in line with the latest trends. Do not forget to publish them!

4-Consumption options: If a couple is looking for a restaurant to celebrate a special occasion, you can choose your place simply because in the description of your offer you will find a bottle of wine. Do not forget to include this type of details if YOU WANT TO FIDELIZE CUSTOMERS.

Manage a successful restaurant: 5 mistakes to avoid

If opening a restaurant, beyond the practical and bureaucratic aspects, it is rather simple, managing it correctly and bringing it to success is quite another. In this case, in fact, other skills take over, which draw more on management and skills that are much more similar to those of an entrepreneur.

A successful restaurant, in fact, in addition to offering a good kitchen or a dream location, is first of all a well managed business, where every single aspect is constantly planned and monitored. In all other cases, there is a restaurant that is struggling to take off and is often destined to fail. Most restaurateurs, in fact, often commit a whole series of small errors, which over time can create malfunctions and management problems. And it is precisely these errors that prevent success, constituting a real obstacle in the optimal management of a restaurant.

So that your restaurant works and you finally start to bear fruit, it is therefore very important that you know all the most common mistakes, in order to avoid them and correct the management as soon as possible.

 

Manage a successful restaurant: the most common mistakes

Do not delegate

Let’s start with one of the most widespread errors concerning restaurant owners in particular. In fact, often because of fear or excessive control mania almost always tend to centralize more roles in their figure, thus hindering and slowing down all processes. Often the owner is also a cook or room manager, or he decides to also cover the role of manager, a figure that requires a strong specialization and can not be improvised. So, if you’re going to run a successful restaurant, one of the first steps is to delegate as much as possible.

Do not use a management system
The need to delegate and entrust management to a specialized manager is linked to another very important aspect, which restaurateurs often decide to neglect. We are talking about management for restaurants, or software designed and designed to facilitate the work of the restaurateur or manager, from the point of view of planning and optimization of activities. Relying on the right program is very important and can really make the difference, as well as facilitate and lighten the work of the owners or manager on duty. One of the most complete on the market today is Ristomanager, a software downloadable on tablets and PCs. Find out more about Ristomanager!

Do not plan costs and investments
It may seem trivial, but often this aspect is completely improvised or even worse neglected. The management of a restaurant is equivalent to that of any commercial activity and, therefore, must be planned and monitored in the same way. Being in control of costs and investments is essential to avoid unpleasant surprises or deficits that could then lead to bankruptcy. Also in this case, obtaining a management software can be very useful, facilitating the carrying out of this activity.
Take-away pizzeria management costs: find out how to calculate them!

Do not subdivide tasks
A badly run restaurant is often a restaurant where confusion reigns supreme. Orders and orders jump or are forgotten, the dishes arrive late and are different from what was required. In short, in all these cases the problem often derives from the presence of personnel who are not adequately trained or who are not fully aware of their duties. The main mistake a holder can make is therefore not to clarify the roles and clearly define tasks and tasks.
Table management tablet: find out which one to buy!

Do not build an identity
Finally, another mistake that can cost dear to a restaurant is also the lack of personality. An anonymous restaurant without a specific character may in fact go unnoticed and suffer a competition that is more competitive and able to offer greater personalization. Building a well-defined identity is therefore a fundamental step to create a successful restaurant, which is clearly recognizable by its customers. Starting from the menu, then passing through the location until you get real promotional and loyalty initiatives, every aspect is able to provide its own contribution. Therefore, to conquer its customers, it is necessary to risk, dare and propose innovative menus, which are richer in personality if necessary.

How to build restaurant identity: 3 useful tips

Has your restaurant been open for a while, but are you struggling to increase your clientele? Probably this depends on the fact that the restaurant does not yet have a precise identity and is therefore not recognizable by your potential customers. Beyond a poor menu or location, there is indeed no worse thing than an anonymous restaurant with no personality. Building the identity of a restaurant is therefore a fundamental step for those who intend to bring their business to success.

However, if it is easy to talk about it, it is quite another thing to do it. To proceed in the most correct way, it is important to first identify the key factors that contribute to creating the identity of a restaurant. Subsequently it will be necessary to carefully plan every action, in order to avoid false steps and errors that could generate confusion and undermine the reputation and therefore also the identity of the restaurant.

How to build the identity of a restaurant: the importance of specialization


Creating an identity means giving life to a real soul, which can be unique and recognizable by the customer so as to encourage him to frequent the place. Depriving a restaurant of its own identity will only condemn it to failure. But it is often very easy to fall into this error. Many restaurateurs, in fact, especially at the beginning, tend to avoid specialization and are limited to offering a bit of everything, hoping to get the most customers. In reality this lack of specialization translates into a lack of personality, which makes the activity weak and destined sooner or later to fail.
The first rule to build the identity of a restaurant is therefore to evaluate a possible sectorization or specialization. This means offering a particular type of menu or orientating towards a certain type of cuisine. In this way your restaurant will have a very precise soul and will begin to become a point of reference for all those customers who are looking for a certain type of cuisine.How to create a successful restaurant: discover our tips!


How to build the identity of a restaurant: the location


But the location also defines the identity and soul of a restaurant. It is in fact decisive, almost as much as the kitchen, and for this reason must be taken care of down to the smallest details. In some cases, especially if you are dealing with a traditional and not characteristic menu, the location can become the only distinctive element able to build the identity of the restaurant.

In these cases, in general, a singular and very particular furnishing is chosen, that can fascinate and amaze the customers, but without the risk of being ridiculous or out of place. For those who do not want to exaggerate the advice is to try to differentiate even with some detail, which could relate to the table or the room. To avoid instead an anonymous and devoid of taste, especially if the menu is characteristic and with personality.

 

How to build the identity of a restaurant: promotions

Beyond the type of cuisine offered and the location, however, there are also other ways to build the identity of a restaurant. An activity at the beginning, for example, could focus on promotions and offers, so as to re-launch and acquire new customers. In this case, however, it is good to be very careful and evaluate the consequences that these choices will have in the future.

If, in fact, the restaurant is identified mainly due to its discounts and promotions, it is advisable that these continue and are present even further in time. Otherwise, the customer used to frequent the restaurant for these reasons could find himself disappointed and discontented, thus deciding to leave the restaurant. The promotional and marketing activities can be managed and planned easily, provided that you rely on management and programs that can monitor every single action.

Among these, one of the most complete and easy to use is definitely Ristomanager, a software that will allow you to manage and plan every single aspect of your business: from warehouse management, to restaurant orders, to personnel management, to the activities customer loyalty. In short, a practical and useful tool to manage your restaurant in a professional manner and lead your business towards an assured success.

FUNNY IDEAS FOR THE LAST OF THE YEAR

The New Year 2019 is approaching and as usual the usual question arises: “what to do on the last day of the year?”.


A question that may seem difficult to solve if you have children with you. No problem, this article will provide you with many interesting ideas and original ideas and fun to spend a New Year with children for the whole family. From a party with princesses and superheroes to dinner organized with menus for your children, to theme villages and holiday packages: let’s discover all the many offers to spend the last evening of the year with the children and your loved ones!


NEW YEAR OF PRINCESSES AND SUPERHEROES

Have you ever dreamed of finding yourself face to face with the most powerful SuperEroes and the Kingdom Princesses?
The New Year’s Eve in Tuscany is dressed with magic, with a Special Veglione dedicated to families with children. The Grand Ball of the Princesses and the arena of the SuperEroi awaits you in Montecatini Terme in Tuscany with many incredible emotions. Many special animators will take care of the little ones giving to Mom and Dad a few moments of relaxation!
You will also experience the thrill of a warm hug in the thermal waters.
A completely covered and heated structure, with an excellent and exclusive service.
To ensure maximum well-being, they can access the thermal pool, maximum 25 people per hour. We recommend booking well in advance.
THE OFFER INCLUDES:
– 2 nights in Family Hotel
– Masked dinner on December 30th with entertainment for children
– New Year’s Eve Dinner with Princesses and SuperEroes
– Entry to the thermal pool

NEW YEAR’S EVE LEONARDO EXPERIENCE IN TUSCANY


Curious riddles, unfaithful inventions, bizarre intuitions and lots of fun.
Would you like to experience a New Year in Tuscany in the company of Leonardo da Vinci?
The Genius Stravagante and his intrepid aide ZoroAstro, will lead you into surreal atmospheres in the heart of Tuscany, between works of ingenuity, fascinating landscapes and oddities of all kinds.
The experience begins Sunday, December 30, 2018 (you can add an extra night with arrival on Saturday) until January 1, 2019 with a succession of emotions entirely dedicated to families with children.
During the 2 dinners, the Kids Areas will be present where the children will be entertained with professional entertainers.
THE OFFER INCLUDES:
– Overnight at Hotel
– Dinner on December 30th 2018 with the Party of the Mage-Making Pasticcioni
– New Year’s Eve dinner on 31 December 2018 with Party Leonardo Experience.

NEW YEAR FOR CHILDREN IN ROME: 3 DAYS AND 2 NIGHTS OF PURE FUN

Are you looking for an imaginative and exciting adventure for New Year 2019 with your children in Rome? It will be 3 days and 2 nights of pure amusement between Centurions and Empresses, Princesses and SuperEroi and (hearing) a special entrance into a Magic Castle where you will meet Santa and the Spiteful Elves!
THE OFFER INCLUDES
– 2 nights in Family Hotel in East Rome
– Gourmet Dinner with Party Centurions and Empresses (30 Dec)
– New Year’s Eve with Princesses and SuperEroes
– Reserved access to the Castle of Santa Claus
PRICES
Adult price: € 259
Bimbo Price: € 169
Free Bimbo with less than 36 months.

FUN PARKS

Gardaland Happy New Year
There is nothing better than a “playground” to stay in the company of their children, so, let’s move virtually to Gardaland, which is located in Castelnuovo del Garda in the province of Verona. An explosive party will be organized to spend a fabulous New Year with children and with the whole family. Among music, bright balloons and multicolored glitter the New Year’s Eve will be tinged with a thousand colorful colors to light up the night of December 31, full of magic and fun. We will organize a wonderful dinner at the end of the year for adults and children, with entertainment and sparkling entertainment for everyone.

Wonderland

The park is located near Ravenna and offers many attractions for children of all ages. Inside you will find a fairytale atmosphere and you will be greeted by the inhabitants of the Land of the Snows with the House of Santa Claus and the Kingdom of Crystals. Shows and animations with Elves, mascots of the park and Queens of the Snows that will accompany adults and children to discover the world of ice. The ice rink is open. Info on Mirabilandia

Boutique for your gifts and an excellent restaurant inside the park with the possibility of staying overnight in the area.

REC CHRISTMAS VILLAGE

We are in Bellaria-Igea Marina where in the historic colony of young filmmakers we organize the Winter Colonies for children and teenagers from 6 to 17 years. Qualified educators constantly follow guests and organize thematic workshops, recreational activities, excursions and walks. The program includes two 4-day shifts and a single 10-day shift. For info http://www.ragazziecinema.it/rec-christmas-village/

 

NEW YEAR’S EVE IN THE RESIDENCE OF SANTA CLAUS

If you want to give yourself a truly unique and unforgettable New Year’s Eve, I suggest you go to Rovaniem, Finland, where Santa Clause Village, Santa’s annual “residence”, is located. Between elves, spells, restaurants and other organized activities, you will spend a fabulous holiday in a fairy place that smells of magic for adults and children. The only drawback is that Rovaniem is not exactly around the corner, so if you are looking for a more affordable and less expensive solution from an economic point of view, you can always go to one of the many Santa Claus villages in various towns and villages. ‘Italy.

 

NEW YEAR IN AGRITURISMO IN ITALY

To spend a new year with children in the name of outdoor fun, you can spend a wonderful holiday in one of the many farms that from North to South we find in our country. From those facing the sea to those that hide in the hills, in the woods or in the mountains of our country. Visit our page dedicated to the New Year’s Day in the Farm where you will find some interesting offers for the period of New Year 2019.

 

NEW YEAR’S EVE IN THE MOUNTAINS

Arm yourself with snowshoes and poles and with your children you can take quiet walks in the mountains. Sunday, December 31, 2018 we start at 10.00 for a snowshoe tour organized by the Alpine guides of Bormio.

But it does not end here for your children. In Valdidentro for the last Sunday of the year there is a fun program called “The Penguins of the South Pole” starting at 14.30. A Snow Party with animation on the snow.

 

TOUR OF 11 DAYS OF SICILY IN CAMPER

For the New Year 2019 in Sicily we offer a truly original initiative: the Island Tour in Camper. The tour, which will take place from December 27th 2018 to January 6th 2019, will start from Civitavecchia and cover the whole coast of Sicily, stopping in suggestive locations like Palermo, Segesta, Selinunte, Agrigento, Piazza Armerina, Syracuse, Taormina and other places. In Sicily, in winter, the climate is not particularly rigid and often offers spring days. On board a camper, the participants will enjoy magnificent views with splendid views like cliffs that slope towards the crystalline Sicilian sea, villages, natural parks and cities rich in history and tradition. Children will not have time to get bored and enjoy an exclusive New Year’s Eve. And do not forget to savor the Sicilian cuisine and especially the desserts that children will love with joy. For info and reservations go on New Year’s Eve in Sicily.

 

NEW YEAR’S EVE IN ROME AT CINECITTA ‘WORLD

At Cinecittà World you can start an exciting journey, together with your children, among thousands of attractions that appeal to the world of Cinema and Television. An amusement park for all ages, discovering alien worlds, gladiators and gunslingers in an evocative journey where reality leaves room for imagination. You will meet Ben-Hur, cross an Indian jungle or take the shuttle from the Moon base on the Sea of ​​Tranquility to the Ares colony on the planet Mars. These are some of the attractions you will find visiting the park.

A New Year’s Eve 2019 with a very rich program with the park open from 6 pm to 8 am for an unforgettable New Year’s Eve. For children there are dedicated shows, games, with the Sognolabio area open until 11:30 pm; baby-parking is offered in the GiocArena area.

For those who want to participate in the New Year’s Eve dinner there are 5 possible options with different types of dinner (buffet, dinners served at restaurants Saloon and American Restaurant), VIP dinner at the restaurant Charleston Club. A shuttle service every hour to / from Roma Termini. For children up to 10 years access to the park and dinner cost 50 euros. For more details click here New Year in Cinecittà World

 

GENOA’S AQUARIUM AT THE AQUARIUM

Also this year the Genova Aquarium offers the public a very special dinner and a ball that will allow guests to immerse themselves in the enchanted atmosphere of the sea floor. There is no entertainment or entertainment for children, but the presence of sharks or morays will be enough to attract their attention to that underwater world to make them happy.

It will be a special evening that includes: an exclusive visit to the Aquarium to discover the night life of the guests of the tanks, dinner buffet with menu in the wonderful setting of the Cetacean Pavilion, and to finish special animations and celebrations with the opportunity to toast to the arrival of the new year on the external deck of the structure with a striking panoramic view of the city and the Old Port. See the article on New Year’s Eve in Genoa for info and reservations.

CENON OF SAN SILVESTRO AT THE PALAZZO LEONE IN PALERMO

If you are looking for a New Year’s Eve dinner in Palermo you have come to the right place! At Palazzo Leone, an enchanting location on Via Lincoln 48, you can celebrate your New Year’s Eve with an extensive fish menu.

This will be a reserved and exclusive evening with a number of participants limited to 80 people and a reserved area with an entertainment service for children. No entry will be allowed after midnight.

The building stands on the land donated by Count Rinaldo De Mohac to the Church, as evidenced by a document dated 1194. The construction of the building dates back to the early 1800s but the central part has a much older date as it incorporates what was probably a sighting tower already existing at the time of the donation made by the count.

The ancient building, abandoned and decadent for years, has recently been recovered by the descendants of the De Mohac family. Careful and meticulous restoration work has allowed us to bring the structure back to its former glory and at the same time to adapt it from a technological point of view, making it an ideal location for any type of event.

On the ground floor of the building the halls, of about 300 square meters, characterized by particular stone arches and vaulted roofs and elegantly furnished, lend themselves to the organization of any occasion. For info on the menu and prices see dedicated article New Year at Palazzo Leone.

 

CENON TO ASTRONAL TAKE IN NAPLES

Let us now dedicate ourselves to those who, for the last festival of the year, want to give themselves a mouth-watering dinner in a city where the food and wine tradition is very strong. Particularly recommended is the Tenuta Astroni, a beautiful property surrounded by greenery, where you can enjoy the best Neapolitan delicacies washed down by the DOC wines of the area, with music, entertainment and songs throughout the evening. During the dinner will be organized several fun games with numerous prizes, waiting for the arrival of midnight. Participants will enjoy the musical evening animated by a DJ and two music bands, while the children have been set up a playground where they have set up an inflatable fun fair for them. The magical atmosphere of the Tenuta Astroni will make your New Year in Naples unforgettable. Dedicated menu for children. For more info and reservations see article on New Year’s Eve in Naples

 

NEW YEAR’S EVE IN A MEDIEVAL CASTLE

And finally, another suggestion is to spend the evening of New Year 2019 with your children at the medieval castle of Pavone Canavese, in the province of Torino. The children will be fascinated by the ancient walls of the castle and the clothes worn by the evening entertainers. Before and after dinner the children will have enough time to play with the characters of the castle of the time. On the other hand, who has never dreamed of being a knight or a princess? The evening, organized by the historic group Burgo Turris, costs € 85 for children between 4 and 12 years and includes in the price dishes and drinks. For more info on the evening For more info on the evening read here.

 

IN LONDON ON HARRY POTTER’S SETS

If your children, children or teenagers, are passionate about cinema, the New Year’s trip to London organized by the Ragazzi e Cinema association is for you. Their New Year’s Eve 2019 package includes: travel by coach from Rimini, Bologna and Milan, sightseeing tour of London with overnight stay at the hotel and visit to the Warner Bros Studios, where the films of the Harry Potter saga were filmed. All at a cost of € 410 by 30 September 2018. For more information and reservations, visit the dedicated page on the site of Ragazzi e Cinema. If you want some more ideas on the last year in London, you can take a look here.

How to open and manage a restaurant’s facebook page

The web is now one of the main promotion and sales channels. For this reason, whoever manages an activity must necessarily think about their digital presence, structuring a website and maybe even opening a facebook page.

In particular, through these channels and social media, you could increase your customers and make yourself available to a new market share. Facebook pages, for example, are an excellent tool for retaining customers and acquiring new ones. Furthermore, opening them is very simple. All you have to do is follow the instructions provided by the same platform and in a short time you will have the facebook page of your restaurant ready to be managed.

At this point, however, the hardest part arrives. Managing a facebook page in a winning way is in fact anything but simple and obvious. We need a real marketing strategy, which must be carefully planned and entrusted, if possible, to experts in the sector.

Download ristomanager and find out how to best manage your restaurant!

How to open and manage a restaurant’s facebook page: what not to do

Between optimal management and bankruptcy, the border is very thin and sometimes a small mistake is enough to compromise the image of the business forever. If in fact gaining a good online reputation is very difficult and requires time and dedication, to ruin it is enough a badly managed response to the negative review of a customer. Before identifying the golden rules for managing a restaurant’s facebook page, let’s see what the mistakes should be avoided.

Publish irrelevant content

It may seem obvious but it is not at all. Often, in fact, especially if the Facebook page is entrusted to people who are not properly trained, it is easy to come across publications that concern the owner’s personal interests, irrelevant events and other information that has nothing to do with the activity. In these cases it is difficult to distinguish the page from a personal profile and what will emerge will be only a lack of professionalism.

Publish rarely

Managing a Facebook page is an activity that requires time and dedication and that can not be limited to the occasional publication of content. Of course we must not fall into the opposite error, but keeping the page updated, with 2-3 posts per week, is essential to not lose the interest of fans.

Cancel negative comments and do not respond to reviews

One of the thorniest aspects of managing a Facebook page, especially if it is a restaurant, is that related to reviews and negative comments. In these cases, it is good to count to ten before responding. An impulsive response, and therefore poorly managed, is in fact a sign of touchiness and denotes only a lack of professionalism on the part of the restaurant and its staff. The advice is to plan standard responses in which the restaurant takes responsibility for possible responsibilities and responds with criticism or customer requests.

How to open and manage a restaurant’s facebook page: 3 golden rules

After identifying all the possible mistakes that could damage the image and reputation of the restaurant, it is also important to know the golden rules to better manage the Facebook page of your restaurant.

Create an editorial plan

The editorial plan is a tool that allows you to create a programmable content grid that is always available to keep your page active and to retain your customers. This way you will avoid occasional and irrelevant publications. Of course, your ability will be in identifying those contents (photos, links, etc.) that can attract and engage the users of the page better.

Create and manage advertising campaigns

The creation of an ad hoc editorial plan will also include the promotion of the page through the creation and management of advertising campaigns. To do this you can rely on the tools made available by the same platform, the Facebook ads. In this way, you can reach more people, increase your community and even get a few more bookings.

Create a vademecum for managing comments and reviews

Finally, one last golden rule is to create a sort of vademecum with all the indications to respond to possible criticism and reviews in a cordial manner. In this way you will contribute to improving the image of the restaurant, showing availability and professionalism, qualities much appreciated by customers.

NEW YEAR’S EVE

The New Year’s Eve represents a true tradition of Italian culture.

Among the most popular are those organized by clubs and restaurants, which offer menus with different price ranges, suitable for all budgets.

Spending the New Year’s Eve in a restaurant or in a club will avoid extra housekeeping and you will enjoy an excellent dinner waiting for midnight.

New Year’s dinners on the premises are transformed into real show-events, with various performances by different artists that enliven the audience with their performances.

As an alternative to the restaurant, there is a New Year’s Eve dinner at home, perhaps more challenging but more in line with the Christmas style.

The menu is usually based on fish as tradition dictates, which among the typical dishes includes risotto alla pescatora, fried king prawns, the mussel of mussels, spaghetti and clams etc.

Meat lovers can console themselves with the boiled mixed scent, the chicken broth and the timeless cotechino with lentils, usually served at the end of the dinner as a good omen.

Reinforced salad and stewed lentils are classic side dishes that can not be missed.

If you are fascinated by the bucolic atmosphere you can book a dinner at a farm, where genuine menus are served with ingredients of own production and km 0.

There are many cultural, sports or motorcycle associations that organize a real cutural exchange in the kitchen where everyone engages in the specialty of his land.

For those who wait for midnight in the Italian squares, the dinner will be anticipated.

We recommend Ristomanager to ensure perfect management.

Interesting ideas can be at the spa, or at the theater, in other cultures New Year’s Eve in a castle, in the disco.

Many will spend the New Year in the mountains or in the beautiful Italian squares, Dinner + disco, Dinners with crime, New Year’s Concerts and even in Cruise.

Ristomanager and the Arkosoft staff wish you a Merry Christmas!

RistoManager wishes you Merry Christmas and Happy Holidays we hope that this Christmas has spent with your loved ones / family, our gift for you is 10 coupon codes to be used on our website.

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We wish you a Merry Christmas again

Arkosoft