Credit note on RistoManager

Credit Note

When to Issue

A credit note is issued for:

• Correcting invoice errors (wrong amount, wrong product).
• Return of goods.
• Cancellation of an already issued invoice.

Procedure

1. Open Invoicing → New Credit Note.
2. Select the invoice to reverse.
3. The system automatically loads the original invoice data.
4. Modify the quantities to reverse (partial or total).
5. The calculation updates automatically.
6. Select the credit reason.
7. Click "Save".

EI Sending

The credit note follows the same flow as the electronic invoice. If the original invoice was sent as EI, the credit note must also be sent.